Refund Policy

Please read the information below and if you would like to start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase in the form provided on this page.

We do not accept returns out of remorse / Change of mind. We print on demand and therefore we cannot accept these returns. Requests for an exchange of size does not allow for a change in style.

     We do NOT accept returns or exchanges if...

    • You want a refund/return because you "changed your mind". We print on demand and therefore we cannot accept returns with that inquiry
    • The item(s) have been worn or washed
    • The item(s) have been altered in any way
    • The item(s) are in any way defective from the original and salable condition, unless the condition is our fault
    • The item(s) do not have the original tags on them
    • The item(s) were a Final Sale item

    What items are returnable?

    • Within 7 days of receipt of your shipment
    • In original condition
    • Unwashed and Unworn
    • In the original packaging

     Are there any charges for return?

    • There is no charges for return
    • Original shipping charges is non-refundable
    • You are responsible for return shipping charges

    How do I return?

    • Enter your order number and email address in the fields above

    How soon will I get my refund?

    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days (usually a lot faster).

    Still have questions? Email us at support@shopping-haven.com with your full name, order number and we will get back to you shortly.

    PLEASE NOTE: All Dean Russo originals sales are final.